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Patron Services & Policies


  • Members, please bring your membership cards to the performance.
  • Students must show their student ID.
  • The theatre lobby opens one hour prior to a performance for ticket sales and will call pickup.
  • Ticket sales are final. No refunds or exchanges except in the case of program cancellation.
  • Please contact the Box Office in the case of lost or misplaced tickets.
  • All events are wheelchair accessible and assisted listening devices are available. Please call the Box Office to reserve a seat and for more information.
  • Performances are held at the Albert & Janet Schultz Cultural Arts Hall unless otherwise noted.
  • All programs are subject to change without notice.
Box Office: (650) 223-8699 | boxoffice@paloaltojcc.org